Remember that before you begin using any of our services or features, you must read this Privacy Policy, as well as the specific section on the Terms of Use and Purchase.
The user hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify us of any changes or modifications. If you provide us with Personal Data from third parties, you are responsible for having informed them and obtained their consent to share it for the purposes indicated in the corresponding sections of this Privacy Policy.
The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights.
Al utilizar esta página web o hacer un pedido a través de la misma usted consiente quedar vinculado por estas Condiciones y por nuestras Políticas de Protección de Datos.
La información o datos personales que nos facilite sobre usted serán tratados con arreglo a lo establecido en las Políticas de Protección de Datos.
Asimismo, consiente que podremos hacer uso de dicha información para ponernos en contacto con usted si es necesario.
If you detect that an error occurred when entering your personal data during the purchasing process, please contact us at rico@naranjasrico.com.
The countries to which we ship our products are: Spain, France, Belgium, Germany, Austria, the Netherlands, Italy, Luxembourg, and the United Kingdom.
For shipments within Spain, we ship oranges on the Monday following your order.
For shipments to Europe, oranges will be harvested for shipment on Monday morning.
The estimated delivery time will be:
– One/two business days for Spain
– Three/four business days for France
– Four/five business days for Germany, Austria, Belgium, the Netherlands, Italy, Luxembourg, and the United Kingdom.
If weather conditions prevent us from harvesting our products on the scheduled date, they will be picked when weather permits. We will inform you of any delays in the delivery of our products via email.
The carrier will contact you by phone if they cannot deliver the order to the address provided, so that we can deliver it at a later time.
If you receive the order in poor condition, please note it on the carrier’s delivery note, take photos, and send them to us by email, describing the defects found. If you find any other defects, please contact us and we will offer you a solution.
If you accept the merchandise without noting your dissatisfaction on the delivery receipt, if applicable, we will not be able to accept your claim.
If you will not be at the delivery location at the agreed time, please contact the carrier to arrange delivery on another day. If, after 15 days from when your order is available for delivery, the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the contract and will consider it terminated. As a result of terminating the contract, we will refund the amount for the products less the logistics costs of delivery.
El precio de los productos se cobrará en el instante que usted haga clic en pagar. Para su cobro le solicitará la aportación de un método de pago, sea tarjeta de crédito, domiciliación bancaria o Paypal (en algunos casos).
By clicking “Pay,” you confirm that the credit card is yours or that you are the legitimate owner.
Credit cards are subject to verification and authorization by the card issuer, but if you do not authorize payment, we will not be liable for any delay or non-delivery and we will not be able to enter into any contract with you.
If you are placing the order on behalf of a company or legal entity, you may request a change to the invoice by emailing us.
We will not be liable for any failure or delay in performing any of our obligations when such failure or delay results from events beyond our reasonable control (“Force Majeure Event”). It will be understood that the obligations will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the period to fulfill said obligations for a period of time equal to the duration of the Force Majeure Event.
